Policies

Dear Friends,

Thank you for visiting our website. Your appreciation and continuous support of our organic jewelry line allows us to continue living our dream. We have no minimum order. Order as much or as little as you like. We are committed to you. Customer satisfaction is our number one priority.

- The Coco Loco Team

Shipping

  • We currently ship through the United States Postal Service.
  • Orders are sent out every other day.
  • We charge a $3 shipping on all domestic orders.
  • Orders to Canada have a flat rate shipping charge of $10.
  • International orders are shipped First Class Mail and have a flat rate fee of $15.
  • Please allow 10 - 12 business days for International Orders to arrive.
  • All orders for Extra Posts will receive free shipping. USA and International.
  • For next day Express Shipping, please contact us at 216 769 9179. 

Exchanges/Returns

  • Please email us a photo of the item you would like to exchange or return, along with a brief description of the purpose of exchange. Our email is coconutculture@hotmail.com
  • We will then contact you back with all of the exchange information.
  • We will only exchange damaged items for the same exact item unless it is out of stock.  All exchanges must be approved.

If you have additional questions or concerns, please visit our contact page.

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