Policies

Thank you for visiting our website. Your appreciation and continuous support of our jewelry line allows us to continue living our dream. We have no minimum order for retail purchase. Order as much or as little as you like. We are committed to you. Customer satisfaction is our number one priority.

- The Coco Loco Jewelry Team

Shipping

• We currently ship through the United States Postal Service. First class mail takes 3-5 business days, Priority mail takes 2 - 3 business days and Express mail takes 1 - 2 business days.
• Orders are sent out every business day.
• Orders to Canada are shipped First Class Mail and have a flat rate shipping charge of $12.00. Please be aware that shipments to Canada will incur an additional duty of $6 - $10 upon delivery. 
• International orders are shipped First Class Mail and have a flat rate fee of $16.50.
• Please allow 10 - 12 business days for International Orders to arrive. 

Exchanges/Returns

• Please email us a photo of the item you would like to exchange or return, along with a brief description of the purpose of exchange. Our email is address is: contact@cocolocojewelry.com
• We accept returns of any unworn item within 30 days of original purchase date.
• We will then contact you back with all of the exchange information.
• We will only exchange damaged items for the same exact item unless it is out of stock.  All exchanges must be approved.

Wholesale

• We do offer wholesale prices to people with a valid retail license who would like to retail our jewelry in their stores, salons, vendor booths etc.
• A $150 minimum order is required for each wholesale order.
• To set up a wholesale account, please visit our wholesale page.

If you have additional questions or concerns, please visit our contact page.